
Billy Tsang
Job Title: Senior Executive Operations and Communications Manager
Company: T-Mobile
Industry: Telecommunications
Mentor Since: Fall 2021
Will Mentor: Undergraduate Students
Mentor Type: Albers
Profile
Background
Job Description
Provide strategic planning and executive operations support to T-Mobile's SVP & Chief Brand and Communications Officer in addition to internal communications and engagements to an organization of 800+. This Brand and Communications organization consists of storytellers, creatives, and business driven minds who collaborate in service of elevating the T-Mobile brand, ensuring we're #1 in customer choice, #1 in customer's minds and that we drive the company towards being the best in the world, at connecting customers to their world.
This is done by designing a portfolio of programs and projects such as departmental events, employee engagement campaigns, internal and executive communications, rewards and recognition, and learning and development. These programs and projects aim to drive employee awareness and understanding of business strategy and objectives and to foster connection and engagement across the entire department.
Company Description
T-Mobile is a major American wireless network operator and a subsidiary of Deutsche Telekom. It's known for its "Un-carrier" approach, which aims to disrupt the wireless industry with customer-friendly practices and innovative offerings. T-Mobile provides a range of services including voice, messaging, and data services to both individual and business customers.
Employment History
Formerly at Okta as a Principal Program Manager, T-Mobile as Senior Communications Manager, Amazon as a Digital Marketing Manager, Microsoft as a Global Product Manager, Digital Stores, Kit and Ace as a Retail and Brand Manager, and Concur as a Events Program Manager.
Education
MBA from Bologna business school (International in Italy), BA from Seattle University in marketing management, Executive Education in product management and corporate strategy from Northwestern and Wharton
Mentoring Objectives & Scope
To facilitate open discussion and listen to the experiences, challenges, and questions of my mentees. I'm passionate about sharing my past experience in hopes it inspires or helps guide mentees towards achieving their own goals.
When and where do you hold meetings with your students?
Hybrid (mix of in-person and virtual). Pigott Building or coffee shop.