Frank Moreno
Job Title: Vice President of Ticket Sales & Service at Seattle Sounders FC
Company: Seattle Sounders FC
Industry: Professional Sports
Mentor Since: 2021
Will Mentor: Sport & Entertainment Management, Graduate Students
Mentor Type: Sport and Entertainment
Profile
Background
Job Description
As the Director of the Sales & Service Department, I am responsible for leading our team of Managers and Membership Executives towards achieving departmental goals in the areas of Season Ticket Sales, Group Sales, and Retention Efforts.
Company Description
Winner of the 2019 and 2016 MLS Cups, 2014 MLS Supporters' Shield and four Lamar Hunt U.S. Open Cup championships (2009, 2010, 2011, 2014), Sounders FC is Seattle's Major League Soccer franchise. The club received an MLS charter on November 13, 2007 and has set a league record by qualifying for the MLS Cup Playoffs in every year of its existence. Sounders FC reached a milestone in 2016 as the franchise claimed its first MLS Cup championship, before earning its second title in 2019, hoisting the Philip F. Anschutz Trophy in front of a home crowd of 69,274 fans. Since the club's debut MLS season in 2009, Sounders FC has set the standard for soccer support in North America, leading the league in attendance for eight consecutive seasons (2009-2016) and routinely ranking in the top 30 in attendance among all professional teams internationally. Prior to joining MLS, the Seattle Sounders organization has been a part of the greater Seattle community and U.S. Soccer professional scene since 1974.
Employment History
Seattle Sounders, Chivas USA, UC San Diego Athletics Department.
Education
Bachelor of Science, Management Science-Economics - UC San Diego
Mentoring Objectives & Scope
I am seeking to invest in others like others have invested in me. The sports industry can be difficult to navigate with only an external perspective so I hope to be able to share my insights and shed some light on everything the industry has to offer.
When and where do you hold meetings with your students?
I’ll be flexible and willing to meet virtually and/or in-person; if in-person, early mornings, lunchtime, and early evenings will be preferred.
Additional Information
I have worked in sports my entire career (9+ years)! Throughout my time in sports, I've worked very closely with a variety of departments including Community Affairs, Operations, Youth Programs, Partnership Activation, Business Analytics, Marketing, and Public Relations.