Job Title: Data Operations Manager
Company: Starbucks
Industry: Retail
Mentor Since: Fall 2006
Will Mentor: Graduate Students
Profile
Background
Job Description
Organizational leader on cross functional, strategic business initiatives. Initiated technology projects to support brand and channel growth. Operation business lead for national rollout of strategic new business model and technology infrastructure to more than 5,100 Licensed stores in US and Canada with incremental annual revenue of $220M. Strategic project manager and business lead for global web based ordering project for business to business customers resulting in annual savings of $1 million and improved order accuracy of 10%. Recognized with Leadership Excellence Award. Project and vendor manager for implementation for Oracle On Demand CRM application with new third party provider and resulted in reduced complexity and annual cost savings of $50K.
Company Description
Since 1971, Starbucks has been committed to ethically sourcing and roasting the highest quality arabica coffee in the world.
Employment History
1992 - 2005 -- Cascade Designs; 2005 - present -- Starbucks
Education
BA - Western WA University; MBA - Seattle University
Mentoring Objectives & Scope
Resume review; Scheduling meetings with other Starbucks subject matter experts; Other topics students are interested in
When and where do you hold meetings with your students?
100% in-person if possible. My preference would be to meet at Starbucks corporate office.