Job Title: VP, Operations
Company: Conversica
Industry: Software (SaaS) Artificial Intelligence
Mentor Since: Fall 2016
Will Mentor: Graduate Students
Profile
Background
Job Description
Lead operations for the Support and Success organization including program management, field enablement & training, community & web, content management, process & procedures, tools and infrastructure, services and support.
Company Description
The leading provider of Conversation Automation solutions, with billions of human interactions spanning more than a decade.
Employment History
*Conversica 2023 – Present *Outreach 2020 – 2023 *DocuSign 2014 - 2020 *Redbox (FKA Coinstar) 2012 - 2014 *T-Mobile 2004 - 2012 *LPL Financial 1998 - 2004 *Sterling Savings Bank (Now Umpqua Bank) 1996 - 1998
Education
*MBA - Seattle University 2007 *BA, Business Administration - University of Washington, Bothell 1999
Mentoring Objectives & Scope
Career coaching, interview preparation and job-search, LinkedIn and resume optimization.
When and where do you hold meetings with your students?
Prefer in person weekday afternoons/early evening on-campus.
Additional Information
Lifelong Seattle-area resident. Enjoy hiking, travelling, and the outdoors.