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Keisha Jackson — Mentor profile, Title: U.S. EDU Community and Partnerships Lead, Company: Microsoft, Industry: Technology | Consulting | Marketing | Management, Mentor Type: Albers

Job Title: U.S. EDU Community and Partnerships Lead
Company: Microsoft
Industry: Technology | Consulting | Marketing | Management
Mentor Since: Fall 2020
Will Mentor: Undergraduate Students
Mentor Type: Albers
Profile

Background

Job Description

Microsoft Elevate brings into one organization our technology support, donations, and sales for schools, community colleges, and nonprofit organizations. It is the successor to and expands upon the longstanding work of Microsoft Philanthropies and the Tech for Social Impact team that supports nonprofits.

Company Description

Microsoft is an American multinational technology corporation which produces computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washington, United States.

Employment History

Organization: Microsoft Corporation
Location: Redmond, WA
Role: U.S. EDU Community and Partnerships Lead, 05/2026-present
Role: Education Community GTM Lead, Microsoft Elevate, 07/2025 - 07/2026
Role: Business Program Lead, Philanthropies, 02/2021-present
Role: Digital Community Manager, One Commercial Partner, 03/2018 – 02/2021

Organization: University of Washington – Foster School of Business
Location: Seattle, WA
Role: Assistant Director, Consulting & Business Development Center 03/2015 – 03/2018

Organization: Seattle University Location: Seattle, WA
Role: Coordinator, Off-Campus Student Life 08/2012 – 06/2014

Organization: College Success Foundation Location: Issaquah, WA
Role: Program Associate, Career & Alumni Services 04/2007 – 08/2012

Education

Master of Arts, Student Development Administration, Seattle University
Bachelor of Arts, Sociology and Communication, Western Washington University

Mentoring Objectives & Scope

My focus in mentorship is to connect authentically with each student and build trust and rapport and then understand the educational and professional goals and utilize my network and experience to help the student develop as a degree-seeking person and professional.

As a mentor, I can support students in the following: 

- Resume review, interview prep, LinkedIn branding
- Career exploration, matching interests and talents with professions and industries
- Student transition from college to first professional role
- Improved communication and interpersonal skills
- Development of leadership skills, confidence, and executive presence
- Expanding a network, building connection, navigating an organization
- Career Pivot - transition to new role, career, and industry

When and where do you hold meetings with your students?

Hybrid (mix of in-person and virtual) - For in-person meetings: Seattle University is a good location; A restaurant or coffee shop near campus or my office at Microsoft for a site visit.

Additional Information

Much of my professional career and community volunteerism has involved working with underrepresented students in the college to career pipeline. Below is the link to an AWESOME article that the Seattle Times featured me in during the Seattle U 125th anniversary campaign! Seattle Times