Frequently Asked Questions
Here you can find answers to commonly asked questions. Current students can find more information on the Redhawk Hub.
Directory Information
The Family Educational Rights and Privacy Act (FERPA) designates certain information related to students as directory information and gives the University the right to disclose such information to anyone inquiring without having to ask students for permission.
You can prevent your directory information from being disclosed to third parties by submitting the Directory Information Remove or Prevent Disclosure form.
For more information, please visit our FERPA page.
Addresses (mailing, local, and home), phone numbers, email, and emergency contact information can be updated through mySeattleU. You must have access to your active Seattle University email credentials to make changes.
Current students can view the tutorials on the Redhawk Hub for more information.
The Student Update Form is used to change/update a student's preferred name, legal name, gender, social security number (SSN), birthdate, or race/ethnicity.
Access to the form and information about submitting supporting documents can be found on our Student Information page.
Holds
Current students can view holds on the landing page of mySeattleU and in a notification box at the top right corner of Student Planning.
To remove the hold, please contact the department that assigned the restriction.
Registration
For more information on auditing courses, please visit our Audit Courses page.
Degree/Major/Minor
No, minors or majors cannot be added once you have graduated from your program at Seattle University.
All degree and minor requirements must be satisfied prior to such posting. A minor will not be posted after a first baccalaureate degree has been awarded.
For more information, please review the Undergraduate Minors (84-01) policy.
Diplomas
Please review when your degree will be posted on the Academic Calendar.
Electronic Diplomas:
Once your degree is posted, your electronic diploma will be available in approximately 2-4 weeks.
You will receive an email to your Seattle U email address with more information on how to obtain it around the same time it becomes available.
*Electronic diplomas are only available to students graduating Fall Quarter 2022 and later.
Printed Diplomas:
Once your degree is posted, please allow 4-6 weeks to receive your printed diploma via regular USPS mail from our third-party printer. Allow an extra 2-3 weeks for international addresses.
Your preferred mailing address as listed on mySeattleU when your degree is posted is where your diploma will be mailed to. No tracking information is available for diplomas. If you did not update your address before your degree was posted and are worried about not receiving your diploma, we suggest setting up USPS mail forwarding. If you did not receive your diploma within 6 weeks of your degree being posted, please reach out to registrar@seattleu.edu.
You may order a duplicate diploma by submitting a Special Request to the Office of the Registrar. Once you have filled out the form, email it to registrar@seattleu.edu.
Duplicate diplomas cost $25. Please call Student Financial Services at 206-220-8020 to make the payment for your duplicate diploma order. Your order will not be processed until payment has been made.
Addresses and phone numbers (mailing, local, home, e-mail) as well as emergency contact information, can be updated through mySeattleU.
Transferring Credits
Semester credit is translated into quarter credit by multiplying the amount of semester credit by 1.5.
- 1 semester credit = 1.5 quarter credits
- 2 semester credits = 3 quarter credits
- 3 semester credits = 4.5 quarter credits*
- 4 semester credits = 6 quarter credits
- 5 semester credits = 7.5 quarter credits
*Most 5-credit courses at Seattle University can be satisfied by an equivalent transfer course that is equivalent to at least 4 quarter credits.
Please reach out to our Academic Specialist Team at registrar-specialists@seattleu.edu if you have further questions.
Please review our Advanced Placement (75-16) policy for a list of AP scores.
Please reach out to our Academic Specialist Team at registrar-specialists@seattleu.edu if you have further questions.
No, the number of credits transferred to SU will be indicated on your SU transcript. Grades and course titles from other institutions will not appear on your transcript. Please refer to our Transfer Policy (77-01).
Please reach out to our Academic Specialist Team at registrar-specialists@seattleu.edu if you have further questions.
No, our office does not provide transcripts from other institutions. Please reach out to the specific institution for your transcript.
Transcript and Grades
To view your grades on mySeattleU:
- Sign into mySeattleU
- Select the “Academics tab” in the left grey navigation menu
- Select Grades from the drop-down menu
- Select the term
To view unofficial transcripts:
- Sign into mySeattleU
- Select the “Academics” tab in the left grey navigation menu
- Under Academics, select “Unofficial Transcript”
Note: If you do not remember your login information, please contact the ITS Service Desk. They will need your SU ID number so if you do not remember it, please follow the directions here to request it from the Office of the Registrar.
Please refer to our Grades page for more information.
For more information and to order your official transcript, please visit our Transcripts page.
Matteo Ricci students are not eligible to receive an unofficial transcript. They are only eligible to receive an official transcript and can do so by following the steps below.
Official Transcript
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Follow the directions on our website to order.
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If you do not remember your SU ID number, you may enter your social security number. If you do not have a social security number, please enter 7 digits into the SU ID number fields. For example, you can enter "1234567" in the SU ID number fields.
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If you receive an error message that states, "We were unable to locate your records. Would you like to change your information?", please select "No" and select the green continue button. This means we will need to manually match your records to your transcript order.
Note: We strongly advise you send official transcripts directly to the requesting institution. Official printed transcripts are no longer official once opened. Official electronic transcripts are no longer official once downloaded and will display “copy” when re-sent.
Other Topics
Unfortunately, our office does not keep records of syllabi. However, we recommend reaching out to the department directly to see if they can provide you with what you are looking for. Please visit the Faculty and Staff Directory to find the contact information for each department.
If you have forgotten or misplaced your Seattle U ID number, please request your number through one of the following options.
By Phone (must have access to Seattle U email account)
If you have access to your Seattle U email account, please call us at 206-220-8030 to place a verbal request for your Seattle U ID number. Your number will then be sent to your Seattle U email address.
In Person
If you are located near or in the greater Seattle area, you may visit our service desk on the second floor of Vi Hilbert Hall (above the Campus Store) during our business hours. In-person requests require valid identification.
By Email
Please send us the following via email to registrar@seattleu.edu to retrieve your SUID number.
- Name while in attendance at Seattle University
- Date of birth
- A telephone number where you may be reached for us to obtain additional information
- Dates of Attendance at Seattle University
- Copy of driver’s license or state identification card.
Once we have this info, we will email you back with your SUID number.
Note: Current students should use the Special Request E-Form instead.
Fill out a Special Request form if you need:
- A form completed by our office.
- A letter with specific information about your education at Seattle University.
- A duplicate diploma (diplomas cannot be emailed)
Email your completed Special Request form to registrar@seattleu.edu. After submission, please allow 1-2 weeks for processing.