Frequently Asked Questions

[ Pending Post, May 2026 ]

building

Help!

Emergencies typically include such things as health and safety hazards, imminent damage to facilities or equipment, security deficiencies, heating requests, elevator breakdowns, water leaks, power outages, etc.

 

Call the Facilities Resource Center (FRC) at 206-296-6996.

Mon - Fri, 7:00 AM — 3:30 PM

After hours, call Public Safety 206-296-5990.

Start with contacting Public Safety (DPS) or call 206-296-5990.

We make every effort to make the campus accessible. Please contact Human Resources if you have any concerns or suggestions. For students, please contact Disability Services.

Only under certain, special circumstances does any shop lend tools or equipment. 

Contact the Facilities Resource Center (FRC) at 206-296-6996.  For repair work, submit a request.

Call the Facilities Resource Center (FRC)

206-296-6996

Hours of Operation: Mon-Fri, 7:00 AM – 3:30 PM

After hours, call Public Safety (DPS) at 206-296-5990.

Something isn’t working right.

Most often, yes!

The situations below require an immediate response; please call us at 206-296-6996 so we can address them right away.

  • Blown fuses, electrical outages
  • Broken glass
  • Elevator issues
  • Heating and cooling adjustments
  • Water Leaks

You can also submit a work order for...

  • Affixing of bookcases to walls
  • Assistance with moving items across campus
  • Broken furniture
  • Broken or malfunctioning windows
  • Broken window blinds
  • Classroom clocks, podiums, desks, chairs
  • Disability access/ADA compliance
  • Evaluation of requests and complex projects
  • Extra garbage or recycling totes (large plastic rolling bins)
  • Graffiti
  • Hazardous material disposal
  • Keyboard trays
  • Landscaping and pruning
  • Light bulb replacement
  • Locks and keys, including doors and filing cabinets
  • Malfunctioning doors
  • Malfunctioning outlets, missing outlet covers
  • Masonry problems (sidewalks, paving)
  • Mounting of bulletin boards, art, etc.
  • Noisy or squeaky ventilation
  • Painting
  • Pest sightings and control
  • Recycling pickup
  • Signage, including office sign inserts
  • Spills and stains requiring cleaning
  • Surplus furniture and equipment...and more!

Thermostats in your office or building can adjust the temperature within certain parameters. If your space is uncomfortably hot or cold, call the Resource Center at 206-296-6996.

1313 E Columbia, A&A Building, Bannan biology labs, Campion prayer rooms and room 100C, Chardin (first floor only), Engineering rooms 302, 308, 309, and 313, Fitness Center, Garrand (first floor classrooms), James C. Pigott Pavilion for Leadership, Harding, Lee Center, Lemieux Library and McGoldrick Learning Commons, Loyola rooms 202, 203, 300, 301, and 302, O'Brien Center, Pigott (auditorium and north wing only), Student Center, Sullivan Hall Law School, Vachon Room, and Wyckoff Auditorium have air conditioning.

Stuff: move around and surplus.

Enter a work order with the Resource Center . The crew will then arrange to pick up and deliver your items.

In most situations, University Events can handle your needs. If they cannot, contact the Resource Center to see if Resources and Logistics can assist. There may be a charge.

To surplus an item you no longer need, simply put in a work order detailing what the item is, where it is located, the condition the item is in and any asset tag numbers you have. We'll take care of the rest. To surplus a computer item, please contact the IT department.

If you want a surplus item for your office, put in a work order describing exactly what you are looking for, what size and what color it should be, as well as where you want it. Our inventory is limited, but we will try to find what you are looking for.

How exactly does this all work?

Facilities Resource Center is open from 7 a.m. to 3:30 p.m., Monday through Friday, although maintenance staff may work slightly different hours. In the event of an emergency after hours, please contact Public Safety at 206-296-5990.

To put in a work order, click here.

Call the Resource Center at 206-296-6996 for assistance.

The lead time of work that is carried out by each shop varies due to the type of work requested and the time it takes to complete the work. Urgent requests (safety-related issues, loss of power, food preparation equipment, living and working environments, etc.) are responded to within minutes or up to two days depending on the particular situation. Typical lead times for work orders are:

Type Time
Carpentry 3 weeks
Resources & Logistics 2 weeks
Environmental Health & Safety 3 to 4 weeks
Electrical 3 weeks
Grounds 3 weeks
Lock 2 weeks
Mechanical 3 weeks
Paint 3 weeks
Recycling 1 week
Residence Hall Custodial 2 weeks
Residence Hall Maintenance 3 weeks
Sign 3 weeks
Sign - Office 2 weeks
Support Services 1 week
Vehicle 1 week
HES (Janitorial) 1 week

Chargeable requests - please see the Facilities Quick Reference Guide.

A Project Funding Form (PFF) is used to charge back materials and labor to the requesting department.

Guide to Services

Facilities and Campus Services provides a multitude of services for the campus, community, and its natural environment. Contact the corresponding program or unit with your request type. F&CS staff is at hand to address your issue.

Request Type Contact
Access: Keys, Lock Codes (cipher locks), and Cards Public Safety
ADA Modifications Human Resources (HR)
Air Conditioning (cooling, heating) Submit a Request
Alarms Submit a Request
Budgets, Facilities Facilities Finance
Campus Art Fr. Josef Venker, S.J.
Carpentry / Wood Work Submit a Request
Construction Design + Construction
Custodial (for Academic Buildings) Submit a Request
Door & Lock Issues Submit a Request
Electrical Problems Submit a Request
Environmental Hazards Submit a Request
Gardens and/or Lawn Care Submit a Request
HVAC Submit a Request
Interior Design Design + Construction
Lights Submit a Request
Masonry (Sidewalks, Pavement) Submit a Request
Megamation Submit a Request
Paint (graffiti-removal, peeling, paint repair) Submit a Request
Parking (on SU campus) Transportation & Parking Services
Plumbing Submit a Request
Project Management Design + Construction
Purchasing Procurement
Real Estate Nathan Gregory
Recycling and/or Compost Submit a Request
Residence Hall Maintenance Submit a Request
Roofing Submit a Request
Signage Submit a Request
Sustainability IEJS
Vehicle Maintenance Submit a Request

Contact Us

Facilities and Campus Services are here to assis the Seattle University campus community.

Facilities and Campus Services