Contact, Hours & Closures

The CAPS office is closed weekends. In addition, the CAPS office will also occasionally close for university events, recognized holidays, and inclement weather. In the event the CAPS office is closed, please call (206) 296-6090 and leave a message or contact us at caps@seattleu.edu with any questions you might have. 

If you are experiencing a mental health crisis, visit our Suicide and Crisis Information page for resources to contact. 

If the CAPS office has closed for an expected holiday or university event we will respond to your call or email when we return for regular business hours. If the CAPS office has closed for inclement weather or another unexpected event, the CAPS staff may be working remotely and will return correspondence as we are able. The university's up-to-date Inclement Weather procedures can be found here.

For the latest updates on unexpected campus closures, visit the Department of Public Safety (DPS) website or text "SeattleUAlert" to 79516. 

Expected Holiday Closures

As referenced above, in addition to being closed weekends and for some university events, the CAPS office will be closed for the following holidays recognized by Seattle University, through 2026: 

2025

• Labor Day: Monday, September 1st 
• Veterans Day: Tuesday, November 11th 
• Thanksgiving Break: Wednesday November 26th (Half Day) - Friday, November 28th 
• Winter Break: Wednesday, December 24th - Friday, January 2nd, 2026 

2026*

• Martin Luther King Jr. Day: Monday, January 29th 
• President's Day: Monday, February 16th
• Easter Break: Friday, April 3rd–Monday, April 6th 
• Memorial Day: Monday, May 25th 
• Juneteenth: Friday, June 19th 

*Additional holiday closures for 2026 will be posted as they are determined by the university. 

If you choose to contact the CAPS office by email, please be aware that email is not a secure medium and that others may be able to read your message and any replies made to it. 

We discourage people from using email to communicate with us about personal problems. Email is not a secure or confidential medium; others may be able to read your message and any reply. In addition, we find email communications are less useful than in-depth, face-to-face contact. We cannot guarantee that your message will be read right away or that we will be able to respond in a timely manner. Do not use email for crises or emergency situations.

Email correspondence is checked periodically Monday through Friday as we are able, during normal business hours. It is not intended to be used for crises, nor for emergency situations. 

If you have a complaint or concern regarding your experience with CAPS, we encourage you to discuss it with your therapist. Our experience suggests that these conversations can be a valuable opportunity to problem solve grievances and come to a solution. 

If you want to pursue your concern further, please email caps@seattleu.edu and request to contact CAPS Senior Associate Director, Dr. Randy Scott, the Assistant Vice Provost for Counseling, Health, and Wellness, Tara Hicks, or Vice Provost, Dr. James Willette. 

You also have a right to direct your concerns to the Washington State Department of Health at: 

Phone:

360-586-5846

Mailing Address: 

1300 Quince Street Southeast
PO Box 47869
Olympia, WA 98504-7869